We use only real names and verify profiles in our network. Verification is compulsory for drivers. Riders can choose to verify their profiles by submitting their IDs (photo identification). Drivers can choose not to accept requests from “unverified” riders: the odds for a match are better when riders are verified.
Drivers and riders review each other after every trip. This is important to keep our carpooling community safer. We monitor reviews to improve overall experience and keep our community standards high! Any member with average rating below 4 stars will be suspended for 1 month.
We maintain a strict zero tolerance policy on alcohol, smoking and disrespectful behaviour. We will remove anyone from our community who is disrespectful to others. To report suspected intoxication by the driver or any misdemeanour, please email firstname.lastname@example.org.